Last updated: 29/7/2023

Thank you for choosing LIFECRU. We strive to provide high-quality skill development eBooks and services to our customers. Please read this Refund Policy carefully before making a purchase on our website.

Refund Eligibility:

Due to the digital nature of our products (skill development eBooks), we generally do not offer refunds after the sale has been completed. Once the eBook is purchased and delivered to you, it cannot be returned or exchanged.

Exceptions:

We understand that certain circumstances may warrant a refund, and we are committed to resolving any issues that arise. Refunds may be considered under the following exceptional circumstances:

Duplicate Purchase: If you accidentally purchase the same eBook more than once, please contact us with proof of the duplicate transactions for a refund consideration.

Technical Issues: If you experience technical difficulties that prevent you from accessing or using the eBook properly, despite meeting the device and software requirements mentioned on our website, please contact us for assistance. In such cases, we will make every effort to resolve the issue promptly.

Non-Delivery: If you do not receive the purchased eBook within the expected delivery timeframe, please contact us. We will investigate the matter and, if deemed appropriate, provide a refund.

How to Request a Refund:

If you believe you qualify for a refund under the aforementioned exceptional circumstances, please follow these steps:

Contact Customer Support: Reach out to our customer support team within 7 days from the date of purchase.

Provide Relevant Information: To expedite the refund process, please include the following details in your email:

Order number
eBook title
Reason for the refund request
Proof of purchase

Refund Processing:

Upon receiving your refund request and verifying its eligibility, we will process the refund within 7 days. The refund will be issued using the original payment method used for the purchase. Please note that the processing time may vary depending on your payment provider.

Changes to the Refund Policy:

We reserve the right to modify or update this Refund Policy at any time without notice. Any changes will be posted on this page, and the "Last updated" date will indicate the latest revision.

Contact Us:

If you have any questions or concerns regarding our Refund Policy, please contact us at support@lifecru.com.

By making a purchase on our website, you acknowledge that you have read and understood this Refund Policy and agree to its terms.

Thank you for choosing LIFECRU!